Pot, Kettle, Black

Bloody people !!!!!!!!!!!!!!!!!!!!!!!
In particular bloody people on Ebay.
Grrrrrrrrrrrrr Arggghhhhhhhhh [ to nick an expression ]

I am now the proud owner of 2, yes folks 2!!! negative feedbacks on ebay.

Shock! Horror!

I see it in your faces as you read this...what HAS she done to get such a blemish on her so far pristine Ebay character?

Well, let me unburden myself on your willing ears.
OK, so you're reading and not listening, but so what, I'm stressed here, And what do you mean you're not willing????
Huh huh. Just sit down and let me rant will you, I'm losing the thread.

Right , Are we sitting comfortably?
Then I'll begin.

When I sell something on Ebay I always put in my description that you need to allow 14 days for delivery, since i don't always get a lunch at work and can only get to the post office once a week on my day off, so from past experience i know it can take that long from the end of the sale to the winning bidder getting their item.

I write this CLEARLY in my postage bit.

I also send things recorder so that I'm sure that they get there, and first class because [ silly me ] untill recently I didn't realise that you could do 2nd class recorded.

I weigh my stuff, packed, and add the cost of the packing materials to the postage and thats how much i charge.
So, depending how heavy it is, depends how much its going to be.

Now, I sold a pair of babies double blade starter skates for the massive cost of 50p.
Yes folks, these cost me £15 it think when i bought them for my littlest girl ,who never wore them, but i sold them for 50p plus p+p which was about £3.87 , since they are steel bladed and weighed a fair amount.

Half term and a manic work week happened at the same time, so i didn't get them sent the first week.

Then I got an email from the winning bidder asking when she would receive them.

i mailed back with an apology [ in retrospect this was an error, because i should just have pointed out that I say allow 14 days, but hey, i thought I was being polite ] and sid that due to half term i hadn't yet despatched them.

She then sends a snotty email about how dare I charge excessive postage and what kind of household do i run if I can't cope with going to the post office when I have children around, that she wanted them as a birthday present, and since the birthday has passed that she wants a refund.

I reply with polite pointing out of my delivery times , stating that my postage is based on weight and cost of box etc, and that its sent that way for safety not speed. Also saying that had she told me that she needed them for a birthday I would have tried my best to ensure delivery in time, and I refund her.

I get another mail all angry saying i'm ripping her off and demanding the refund NOW and how dare i say she's being snotty? and what a lame excuse half term was..she's a housewife etc etc and tthat all her previous customers [all 8 of them] don't agree with me about her attitude, and some dig about people with negative feedback.

So, i go look at mine.

Along side her accusation of me ripping off people and neg feedback score, i see another abusive one from the twat that has not payed me for an item he bought after bumping up the bidding , saying amongst other things that I didn't leave feedback!

I scooted over to his page, left negative but polite fedback there, and then mailed the first woman back.

By this time I was pretty angry, but working with the public has tought me that there's little to be gined by leading off, so i tend to get very very calm and precise.
So I mailed her saying that I assumed she was referring to my NON PAYING BIDDER as well as the neg she left me, that she seemed to be intent on making this a mud slinging match, that I refer her again to my delivery times, the fact that I was under no obligation to refund her, that I had done nothing wrong and that my personal circumstances were none of her business, with a final note that if she did not understand the terms of sale it was not my problem.

I also left her neg feedback, stating that she had falsly accused me of ripping off postage , so maybe she'll think twice before boasting that she has no negative feedback.

I also read some of her other feedback, and guess what?
Her very second one was from a woman telling her that postage of £4.00 was a little excessive when it only cost £ 1.20 to send.

Just for clarity, the blades weighed just under 700g when packed which has a postage charge of £3.18, the rest was for the box.

In a sense I'm glad I hadn't read that when I mailed her last, because I would have had to mention it, and it would have brought me down to her level.

As it is , if she cares to report me then I have been polite and factual all the way through, and hopefully anyone wanting to buy from me in future will read the neg and my response to it and make up their own mind that I wasn't ripping anyone off.

Still makes me GRRRRRRRRRRRRRRRR though.